As we mark the fifth anniversary of Agena Group, it’s a time for reflection and celebration of our remarkable journey. An industry leader today, the past five years have been a testament to our unwavering commitment to excellence, innovation, and customer service. Here’s a look at our incredible story so far.
Key Achievements and Milestones
Our journey over the past five years has been marked by significant achievements that have solidified our position as a market leader. Here are some of the key headlines:
- Four Acquisitions: These strategic acquisitions have expanded our capabilities and market reach, allowing us to better serve our clients and enhance our service offerings.
- Fully Integrated Organisation: We have successfully integrated our acquisitions into a cohesive organisation with a clear focus on delivering exceptional customer service and operational excellence.
- Industry Leadership: Agena Group plays a leading role in defining industry standards and practices, actively participating in key membership bodies.
- Certified Carbon Neutral Business: We are proud to be a certified carbon neutral business, demonstrating our commitment to sustainability and environmental stewardship. Our Impact >
- Headcount Growth of 355.73%: Our workforce has grown exponentially, bringing diverse talent and expertise into the Agena family. Current Vacancies >
- Revenue Growth of 460%: This phenomenal growth underscores our robust business model and the value we deliver to our clients.
- Assets Under Management Up 1,500%: Our assets under management have surged, reflecting our ability to generate significant value for our stakeholders.
People Strategy
At the heart of Agena Group’s success is our progressive people strategy. We are committed to supporting the growth and development of our employees through various initiatives:
- Apprenticeships and Leadership Development: We invest in the future by offering apprenticeship programs and leadership development opportunities. Our commitment to nurturing talent is evident in our Agena Ascend Programme.
- Annual Mentoring Programme: Our mentoring programme supports personal and professional growth, fostering a culture of continuous learning.
- Mental Health Support: With mental health first aiders and an employee assistance programme, we ensure our employees have access to the support they need.
- Volunteering and Community Engagement: Our colleagues are encouraged to give back through two volunteering days a year, connecting with local and social impact projects.
Client Relationships
Our success is built on the strong, long-term partnerships we have established with our clients. By delivering the highest standards of service and enhancing the customer experience, we are proud to have retained 91.5% of our clients. Our professional and ethical approach to service delivery continues to set us apart in the industry.
Standards and Accreditations
Agena Group is committed to raising the bar in terms of standards and accreditations. We have achieved numerous certifications, including:
- ISO27001, 14001, 9001: These certifications reflect our commitment to quality, environmental management, and information security.
- Cyber Security: Ensuring the protection of our clients’ data is paramount.
- Carbon Neutral: Our carbon neutral status underscores our dedication to sustainability.
- Safe Contractor & CHAS Approved: These accreditations highlight our commitment to health and safety.
- Mindful Employer and Disability Confident Employer: We are proud to support inclusive and supportive workplace practices.
Advisory Board and Future Direction
Our advisory board plays a crucial role in guiding the future direction of the business, helping us navigate current economic, political, and innovation challenges. Their expertise ensures we remain at the forefront of the industry.
Technology and Innovation
Innovation is at the core of our operations. Through our Atria platform and Sippi solutions, we are transforming service delivery across various sectors, including residential, education, healthcare, retail, and hospitality. Our data-driven decision making drives significant operational efficiencies, capturing billions of data points to understand consumer behaviour and maximise the value of our clients’ assets.
Looking Ahead
As we celebrate our fifth anniversary, we are filled with optimism for the future. The foundations we have built over the past five years position us well for continued growth and success. We remain committed to our core values of excellence, innovation, and customer service, and we look forward to achieving even greater milestones in the years to come.
Thank you to all our employees, clients, and partners for being part of this incredible journey. Here’s to the next chapter of Agena Group’s story!
Stay tuned to our news and updates page here and our LinkedIn page for more exciting developments.