The world of parking management is evolving, and a new single sector code is set to bring significant changes to how parking on private land is regulated. For motorists, this means clearer rules, fairer processes, and more consistent standards. Here’s what you need to know.
The discussion was part of a LinkedIn Live session hosted by our CEO, Paul Dawson. His guests were Will Hurley, CEO of the IPC and Sara Roberts, Head of Conformity Assessment at BPA. They provided valuable insights into the new code and the collaborative efforts between their organisations to enhance the parking sector.
Industry Collaboration – A Unified Code for All
The International Parking Community (IPC) and the British Parking Association (BPA) recently announced a new single Code of Practice aimed at enhancing industry standards, improving transparency, and creating consistency across the private parking sector. The collaborative efforts between the BPA and IPC signify a strong commitment to presenting a unified front in the parking sector. The code aims to benefit motorists by raising the bar for private parking operators and providing clear guidelines for appeals and parking management, ensuring all operators follow the same guidelines. By working together, the two bodies aim to create a cohesive and effective approach to parking management that benefits everyone involved.
Clear and Consistent Signage
One of the biggest changes is the emphasis on clear, concise signage. Paul and his guests in the call all agree that when entering a car park, drivers should easily understand the rules and payment methods. This clarity aims to prevent confusion and ensure motorists know exactly what is expected of them.
Appeals Process
The newly launched code also introduces an appeals charter. All operators must offer an appeal service, with specific rules to follow. If a motorist receives a parking charge notice (PCN), they can appeal it knowing there are standardised procedures in place. The goal is to make the appeals process transparent and fair for motorists.
Sanction Scheme
To ensure compliance, a new sanction scheme will be implemented. Operators who breach the code will receive sanction points, similar to a driving licence system. Serious breaches can lead to disqualification or expulsion from the industry, ensuring all operators maintain high standards.
Audits and Complaints
All parking operators will be audited annually, with ongoing audits to ensure continued compliance. Motorists can lodge complaints, which will be taken seriously and investigated. This proactive approach allows for better management and resolution of issues, ensuring operators are held accountable.
Changing Perceptions
An important aspect highlighted during the discussion was the need to change public perceptions of the parking industry. Often viewed negatively, parking management plays a crucial role in urban infrastructure and community wellbeing. Paul, Will, and Sara all emphasised the importance of educating the public about the benefits and necessary services provided by the industry. By being more vocal and transparent about the positive impacts, such as maintaining clear ambulance routes and ensuring accessible parking, the sector aims to shift towards a more positive public image.
Educational Initiatives
Despite these improvements, there’s still a gap in education about parking regulations, especially for new drivers. The industry is advocating for parking rules to be included in the driving theory test to better inform motorists about their obligations on private land.
Public Engagement and Feedback
Another takeaway from the session was the need for public engagement. Both organisations are keen on receiving feedback from motorists and industry stakeholders to continuously improve standards. This open dialogue is crucial for evolving and addressing any issues proactively.
Real-Life Examples and Impact
Specific examples shared during the discussion, such as keeping ambulance routes clear for emergencies and ensuring blue badge bays are available for those in need, highlight the essential role of parking management. These practical benefits demonstrate the sector’s impact on community wellbeing and infrastructure efficiency.
Moving Forward
The new single sector code is set to be published this June and will be implemented for new sites starting October this year. Existing sites will have until the end of 2026 to comply with the new regulations. This phased approach allows for a smooth transition and ensures all signage and procedures are updated accordingly.
