Paul Dawson on the Best in Class Podcast: Building a Culture That Lasts
We’re proud to share that Paul Dawson, CEO of Agena Group, is the featured guest on the latest episode of Best in Class — the podcast dedicated to exploring what it really takes to achieve sustainable business excellence.
In this insightful conversation, Paul offers a candid look into the leadership philosophies and cultural priorities that have driven Agena Group’s growth and success. Speaking with authenticity and clarity, he shares how creating an environment where people feel safe to grow — and inspired to stay — has become a cornerstone of our long-term strategy.
Key topics discussed in the episode:
Why stay interviews offer more value than exit interviews
How to unlock internal mobility without causing friction
Why a culture of psychological safety leads to high-performing teams
How retention—not attrition—is the true measure of cultural strength
Paul also reflects on his personal leadership journey, shaped by both inspiring and difficult managers, and how those experiences have reinforced his belief in building inclusive, empowered teams where people can do their best work.
At Agena Group, we believe exceptional cultures don’t happen by chance—they’re built with intent. From our frontline teams to central operations, we work every day to foster a workplace where people feel valued, supported, and proud to belong.
🎙️ Listen to the episode now on your preferred platform: