At Agena, we believe that partnerships built on innovation, commitment to excellence, and a people-first approach can drive remarkable growth and transformation. Our journey with Sovereign Capital Partners, which began with their investment in 2019, is a testament to this belief.
From our roots in Exeter in 2005 with Premier Park, to becoming one of the largest parking operators in the UK, managing over 5,000 private car parks, our story is one of ambition and strategic growth. Under the leadership of Paul Dawson, our CEO, we pursued an ambitious Buy & Build strategy, acquiring Atria, UK Car Parking Management, and Park Watch within 18 months. This expansion led to the creation of the unified identity of Agena Group.
Central to our success is our commitment to our people. We support apprenticeships, leadership development, and offer a comprehensive employee well-being program. Our professional and ethical approach to customer service has resulted in over 90% of our clients maintaining their relationships with us for more than a year.
Our dedication to raising standards within the parking industry is evident through our ESG Strategy, launched in 2022, and our achievement of becoming the first carbon-neutral operator in the sector in 2023. Our investment in technology has driven innovation, particularly with our Atria platform and the Sippi app, enhancing our service delivery and efficiency.
Together with Sovereign, we are creating responsible and ethical parking solutions that drive business growth and provide unparalleled parking experiences.
For an in-depth look at our journey with Sovereign Capital, read the full story here.